Description
Use for: Documenting tariff, billing and payment handling practice for a charging network.
Deliverable purpose: Set out tariffs, payment methods, settlement and dispute handling.
Drafted as a signable corporate policy for a bid annex: policy statement and scope; tariff structure and publication; accepted payment methods; ad hoc and contract-based charging; metering accuracy and legal metrology; invoicing and receipts; settlement and revenue sharing; refunds and disputes; PCI DSS and data handling; approval and signature block. Editable Microsoft Word file. Name your own accountable owner, review cycle, thresholds and approval authority.
